Pings are sent to measure packet loss, latency and if circuit is up or down.
Traceroute tests are sent to the router to provide circuit performance metrics.
Notifications can be sent via email to alert you if a circuit goes down.
Dashboard & Reporting
Access a web-based dashboard to view circuit status, MOR scores and other reports.
To help ensure your business is up and running, your telecom circuits need to be fully operational 24 hours a day.
What is included:
- Circuit Monitoring is available on internet and coax circuits with static IP addresses. MPLS and other monitoring is available.
- View visible resources on a dashboard which can be customized to meet your needs.
- International circuits are also available.
- Circuit monitoring includes a ping and a traceroute to that circuit.
- Packet loss and latency are also measured.
- Email notifications to you and your support team.
A few things we’re great at
Relax and KNOW your Network Circuits are performing well. Have TrueTel do the Ntwork Circuit Monitoring and Management 7x24x365.After all, you pay the carriers a pretty penny each month, so don’t allow your valuable staff to be tied up calling into Customer Service with circuit problems.
Rest assured that your network circuits are being Monitored and Managed in Real Time. Our technicians will take immediate action responding and resolving any circuit issue 7x24x365.
How much does an hour of circuit downtime cost your business ? Reduce Downtime and know where issues exist by haivng Circuit Monitoring and Management service in place 7x24x365.
Yes, even on Holidays our team is working 7×24 to ensure your network circuits remain up and your buisness continues to grow. Let TrueTel hand your headaches with the carriers !
Don’t take our word for it – here’s what our clients say:
The TrueTel team provides excellent customer support. Our staff knows that TrueTel is on the case whenever there is a problem with one of our network circuits.
John – IT Director
TrueTel Customer of 6 years
We had no idea that several of our circuits had latency and packet loss. Thanks to TrueTel our network is running smoother than ever.
Jeff H. – Sr. VP Operations
TrueTel Customer of 12 years
Whenever we have a service issue with one of our Fiber cirucits, TrueTel is already working on the problem with the carrier and we know the problem will be resolved quickly.
Kevin C. – CEO
TrueTel Customer of 8 years
You have skilled IT professionals on staff but they can only work so many hours in a day. You’re responsible for improving uptime and support, without increasing your head count. Busy supporting core business functions and facilitating updates and innovations, your staff has little time to manage a monitoring platform.By outsourcing WAN CIrcuit Monitoring and Management to a trusted third party like TrueTel, an enterprise can eliminate the hardware maintenance and support staff costs associated with having on-premises technology.
Please take a moment to send us your message and a TrueTel representive will contact you back in a few minutes.